Complaints and Appeals

Appeals and Complaints Policy

Transparent and fair handling of editorial appeals and complaints

IJDDPI is committed to handling appeals and complaints fairly, transparently, and independently. Authors and other stakeholders may raise concerns regarding editorial decisions, publication processes, or the conduct of individuals involved in the journal's activities.

1. Appeals

Authors who believe an editorial decision on their manuscript was based on a misunderstanding, factual error, or procedural irregularity may submit a reasoned appeal in writing to the Editorial Office.

Appeal Period Within 30 days of the editorial decision.
Appeal Format A reasoned appeal submitted in writing.

Independent Consideration

Appeals are considered by the Editor-in-Chief. Where the Editor-in-Chief handled the original decision, the appeal will be considered by another senior editor who was not involved in the original decision.

Final outcome: The outcome of an appeal is final.

2. Complaints

Complaints about editorial processes, publication ethics, or the conduct of editors, reviewers, or the journal itself may be submitted to the Editorial Office.

Acknowledgement

Complaints will be acknowledged within seven working days.

Investigation

Complaints will be investigated in line with COPE guidance.

Referral to COPE

Complainants who remain dissatisfied with the journal's response may refer the matter to the Committee on Publication Ethics (COPE).

Fair and Transparent Editorial Process

IJDDPI is committed to addressing legitimate appeals and complaints objectively, independently, and in accordance with recognised publication-ethics standards.